vii, 231 pages : 25 cm
Includes bibliographical references (pages 226-227) and index
Machine derived contents note: Introduction -- The total presentation 4 -- Assurance of quality 5 -- Myths and misconceptions 6 -- What is quality assurance? 8 -- Chapter 1 -- The background to quality assurance -- Customer-supplier relationship 9 -- The systematic approach 10 -- Real or objective evidence of quality 11 -- The need for audit 11 -- The need for procedures 12 -- Chapter 2 -- Principles, philosophies, standards and procedures -- The quality programme level 13 -- Comparison of quality assurance standards 14 -- Industry comparisons 17 -- Procedures 19 -- Quality assurance manual, programme and plan 19 -- Chapter 3 -- The penalties of inadequate procedures -- The reinvention of the wheel 24 -- Communication and co-operation. 29 -- Chapter 4 -- Setting up and developing the appropriate quality assurance -- programme -- The responsibility forquality. 31 -- First considerations 31 -- Public relations 32 -- The cost of quality 33 -- Achieving acceptance of the quality assurance programme 34 -- Setting up the working party 35 -- Establishing the appropriate quality assurance programme 36 -- Documenting the quality assurance programme 38 -- Application to service industries 42 -- Implementing the quality assurance programme 43 -- Costs and benefits 45 -- Chapter 5 -- The organisation for quality -- The importance of organisational freedom 48 -- Quality is the responsibility of everyone 49 -- The independent check 49 -- The role of the quality assurance department 51 -- The ideal organisation 52 -- Typical (though not recommended) organisation 54 -- QA/QC, a misnomer 56 -- Chapter 6 -- The policy statement -- Declaration of intent 60 -- Chapter 7 -- The quality manual -- Whay a quality manual is needed 64 -- The shop window to quality 65 -- Manual format and contents 66 -- Chapter 8 -- The procedure -- Format 75 -- Contents 76 -- Chapter 9 -- The quality plan -- The requirements for a quality plan 87 -- Fundamental procedures 88 -- Contract requirements 89 -- Contract organisation 89 -- The project quality manual 93 -- Chapter 10 -- The inspection and test plan -- Evidence of specified requirements 94 -- The need for an inspection and test plan 95 -- Format and contents 96 -- Chapter 11 -- Design control -- Design procedures and instructions 101 -- The major activities 101 -- System s outlines 124 -- Chapter 12 -- Procurement control -- The major activities. 127 -- Service contracts 135 -- System outlines 136 -- Chapter 13 -- Manufacturing and services control -- Fitness for purpose 139 -- The major activities. 140 -- Chapter 14 -- Installation control -- The major activities 162 -- M aintenance 172 -- Chapter 15 -- Audit and corrective action -- The responsibility for auditing 173 -- W hy audit? 173 -- W hat is an audit? 174 -- Types, depths and scope 174 -- Preparation and planning 176 -- Performance of the audit 177 -- The audit report 187 -- The follow-up 191 -- The audit route 192 -- The auditor-guide, philosopher and friend 192 -- Auditor qualification and training. 196 -- System outline 197 -- Chapter 16 -- An introduction to computer software control -- W hat is software? 204 -- The communicating processes. 204 -- Software languages 206 -- The major activities 206 -- Chapter 17 -- The role of quality circles -- What are quality circles? 210 -- The company-wide approach 211 -- First considerations 212 -- Conclusion 217 -- Chapter 18 -- Future trends -- Master the theory before breaking the rules! 219 -- W hich direction? 219

ia/qualityassurance0000steb.pdf

Stebbing Quality

Lionel Stebbing, Lionel E. Stebbing

John Wiley & Sons, Incorporated

Ellis Horwood Ltd , Publisher

Ellis Horwood Limited

Spectrum Publications

Pony Press

Ellis Horwood series in applied science and industrial technology, Chichester, United Kingdom, 1986

Ellis Horwood Series in Applied Science and Industrial technology, New York [etc, 1986

United Kingdom and Ireland, United Kingdom

United States, United States of America

1986/01/01

1, 1986

Bibliography: p. 226-227.
Includes index.

Bibliography, p226-227. - Includes index.

Ellis Horwood series in applied science and industrial technology

2023-06-28