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ia/smallbusinesssuc0000ehre.pdf
Small business success through TQM : practical methods to improve your organization's performance 🔍
Ehresman, Terry, 1960- Milwaukee, Wis.: ASQC Quality Press, Milwaukee, Wis, Wisconsin, 1995
英语 [en] · PDF · 13.4MB · 1995 · 📗 未知类型的图书 · 🚀/ia · Save
描述
xxvii, 255 pages : 28 cm
"Many small businesses sold on the benefits of total quality management (TQM) do not know how to proceed with its implementation. This book tells you how. Small Business Success Through TQM is a practical reference guide that offers an easy-to-follow approach for any business - service or manufacturing - to implement TQM. When implemented correctly, TQM offers improved organizational performance that leads to positive results for your company. Written especially for small businesses, this book is a detailed what-to-do and how-to-do-it guide. The interactive nature of this book encourages you to apply the concepts and techniques of quality management as you read."--Jacket
Includes bibliographical references (page 245) and index
Ch. 1. Introduction to Total Quality Management -- Ch. 2. The Continuous Process Improvement Cycle -- Ch. 3. Understand Customer Requirements -- Ch. 4. Develop Team Plans -- Ch. 5. Define Processes -- Ch. 6. Provide Supplier Feedback -- Ch. 7. Document Processes -- Ch. 8. Improve Processes -- Ch. 9. Develop Process Measures -- Ch. 10. Collect and Analyze Data -- Ch. 11. Use Statistical Methods -- Ch. 12. Solve Problems -- Ch. 13. Use Creative-Thinking Techniques -- Ch. 14. Make Quality Everyone's Job
"Many small businesses sold on the benefits of total quality management (TQM) do not know how to proceed with its implementation. This book tells you how. Small Business Success Through TQM is a practical reference guide that offers an easy-to-follow approach for any business - service or manufacturing - to implement TQM. When implemented correctly, TQM offers improved organizational performance that leads to positive results for your company. Written especially for small businesses, this book is a detailed what-to-do and how-to-do-it guide. The interactive nature of this book encourages you to apply the concepts and techniques of quality management as you read."--Jacket
备选标题
Small business success through total quality management
备选作者
Terry Ehresman
备用版本
United States, United States of America
备用版本
Milwaukee, Wis, ©1994
元数据中的注释
[curator]associate-francis-boyer@archive.org[/curator][date]20180523204218[/date]
元数据中的注释
Includes bibliographical references (p. 245) and index.
开源日期
2023-06-28
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