Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, "Administrative Assistant's and Secretary's Handbook" provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills.Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.

lgli/_366885.82408f1c2ecfb0cd38b4b48d9705d46c.pdf

lgrsnf/_366885.82408f1c2ecfb0cd38b4b48d9705d46c.pdf

zlib/no-category/James Stroman, Kevin Wilson, Jennifer Wauson/Administrative assistant's and secretary's handbook_1081853.pdf

Stroman, James, Wilson, Kevin, Wauson, Jennifer

Stroman, James; Wauson, Jennifer; Wilson, K.

AMACOM/American Management Association; American Management Association

Presidents Association

HarperCollins Christian Publishing (AMACOM titles), New York, 2007

3rd ed., New York, New York State, 2007

United States, United States of America

3 edition, December 31, 2007

3rd ed, New York, cop. 2008

до 2011-08

lg642793

{"edition":"3","isbns":["081440913X","9780814409138"],"last_page":594,"publisher":"AMACOM Div American Mgmt Assn"}

Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed.
Includes index.

<p><P>Being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. The most thorough, trusted career guide for administrative professionals, Administrative Assistant&#8217;s and Secretary&#8217;s Handbook gives you the skills and know-how you need to make your job easier and more rewarding, give your boss peace of mind, and set the stage for a rewarding and lucrative career. Completely updated and written in a down-to-earth style, this all-new third edition provides an overview for new administrative assistants, and offers information on everything from record keeping and telephone usage to office machines, business letters, and computer software skills. Included in the book are a glossary of computer terms and special business and financial information for the small business secretary. The book also provides information and advice on&#58;<P>mail services and shipping &#8226; travel arrangements &#8226; meetings &#8226; keeping accurate records &#8226; computer systems and software &#8226; database management &#8226; spreadsheet software &#8226; the internet & e-mail &#8226; data security &#8226; keyboarding skills &#8226; word processing &#8226; desktop publishing &#8226; PowerPoint &#8226; office ergonomics &#8226; legal documents and terms &#8226; spelling, grammar and common English usage problems &#8226; bookkeeping and accounting &#8226; and more!<P>Whether you&#8217;re brushing up your skills, retraining to keep pace with changes in how business gets done, or just starting out on a challenging and rewarding path, this is the comprehensive and completely up-to-date book every administrative professional should own.<P><b>Praise for Previous Editions of <i>Administrative Assistant&#8217;s and Secretary&#8217;s Handbook</i>&#58;</b><P>&#8220;[A] treasure trove of practical tips, accessible instructions, and invaluable tools for administrative professionals&#8230; it doesn&#8217;t get much better than this book.&#8221;<b>&#8212;BookViews.com</b><P>&#8220;An excellent handbook for office reference.&#8221; <b>&#8211; Bookwatch </b><P>&#8220;A handbook full of essential information for administrative assistants and secretaries.&#8221; <P>&#8211; <b>Reference and Research News</b><P>&#8220;Sets the gold standard for professionals who want to please not just their bosses&#8212;but themselves.&#8221;<b>&#8212;The Progressive Woman</b><P>&#8220;Provides easy access to a wealth of practical and useful information&#8230; comprehensive scope&#8230; [a] useful reference tool.&quot;<b>&#8212;American Reference Books Annual</b></p>

Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant's and Secretary's Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.

Overview for the new administrative assistant
Daily routine
Telephone usage
Mail services and shipping
Travel arrangements
Meetings
Time management
Keeping accurate records
Office machines
Telecommunications equipment
Computer hardware
Computer software
Database management
Computer networking
E-mail
Using the internet
Web conferencing
Spreadsheet software
Data security
Keyboarding skills
Word processing
Desktop publishing
Using powerpoint
Troubleshooting computer problems
Office ergonomics
Glossary of computer terms
The business letter
Other written communications
Forms of address
Legal documents and terms
Grammar
Language, usage, and style
Common english usage problems
Spelling
Pronunciation
Punctuation
Numerals
Bookkeeping and accounting
Business taxes
Banking
Special business and financial information for the small business
Weights and measures
Your future
Presentation skills
Communications skills
Office management and supervision.

This reference offers practical advice and tips for all levels of administrative professionals. This second edition features ten new chapters to reflect changes related to business technologies such as e-mail, networks, online data storage, and information security. Coverage includes general procedures, office equipment and computers, business documents, language usage, financial activities, and careers. Material on software comes with screen shots, examples, and definitions. Stroman has written a previous manual for secretaries

As an administrative assistant, you are hired to relieve your busy employer of a great deal of work, especially the details of office procedure and other matters that do not require your employer's personal involvement.

2011-08-31