Jira 8 Administration Cookbook, Third Edition, is a collection of helpful recipes that will enable you to configure Jira applications with ease. The book includes all the new features of Jira 8 that provides better prioritizing capabilities, enhanced visibility, and the ability to customize Jira application to meet your needs

lgrsnf/1838558128.pdf

zlib/Computers/Patrick Li/Jira 8 Administration Cookbook, 3rd Edition_12115700.pdf

Jira 8 administration cookbook over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk, third edition

Li, Patrick

de Gruyter GmbH, Walter

United Kingdom and Ireland, United Kingdom

Packt Publishing, Birmingham, 2019

3rd ed, Birmingham, 2019

3rd Edition, PT, 2019

3, 27-06-2019

lg2992253

{"edition":"3","isbns":["1838555889","1838558128","9781838555887","9781838558123"],"last_page":280,"publisher":"Packt Publishing"}

Cover
Title Page
Copyright and Credits
About Packt
Contributors
Table of Contents
Preface
Chapter 1: Jira Server Administration
Installing Jira for production use
Getting ready
How to do it...
There's more...
Upgrading Jira with an installer
Getting ready
How to do it...
See also
Upgrading Jira manually
Getting ready
How to do it...
How it works...
Migrating Jira to another environment
Getting ready
How to do it...
Setting up the context path for Jira
How to do it...
Setting up SSL
Getting ready
How to do it...
How it works...
There's more...
See also
Installing SSL certificates from other applications
Getting ready
How to do it...
How it works...
Resetting the Jira administrator password
Getting ready
How to do it...
How it works...
Importing data from CSV
Getting ready
How to do it...
There's more...
Copying configuration settings between Jira instances
Getting ready
How to do it...
Chapter 2: Customizing Jira for Your Projects
Setting up different issue types for projects
How to do it...
Making a field required
How to do it...
How it works...
There's more...
See also
Making the Assignee field required
Getting ready
How to do it...
Hiding a field from view
How to do it...
There's more...
Creating a new field configuration
How to do it...
Setting up customized screens for your project
How to do it...
How it works...
Removing a select list's None option
Getting ready
How to do it...
How it works...
Adding help tips to custom fields
How to do it...
How it works...
There's more...
See also
Using JavaScript with custom fields
Getting ready
How to do it...
How it works...
Setting default values for fields
Getting ready
How to do it...
How it works...
Adding permission to fields
Getting ready
How to do it...
Creating your own custom field types
Getting ready
How to do it...
How it works...
Chapter 3: Jira Workflows
Setting up different workflows for your project
How to do it...
Capturing additional information during workflow transitions
Getting ready
How to do it...
Using common transitions
How to do it...
See also
Using global transitions
Getting ready
How to do it...
See also
Restricting the availability of workflow transitions
Getting ready
How to do it...
How it works...
There's more...
Validating user input in workflow transitions
Getting ready
How to do it...
How it works...
See also
Performing additional processing after a transition is executed
Getting ready
How to do it...
How it works...
Reacting to events coming from outside of Jira
Getting ready
How to do it...
Rearranging the workflow transition bar
How to do it...
How it works...
There's more...
Restricting the resolution values in a transition
How to do it...
There's more...
Preventing issue updates in selected statuses
How to do it...
Making a field required during a workflow transition
Getting ready
How to do it...
Creating custom workflow transition logic
Getting ready
How to do it...
How it works...
There's more...
Chapter 4: User Management
Creating and importing multiple users
Getting ready
How to do it...
How it works...
Enabling public user signup
How to do it...
How it works...
There's more...
Managing groups and group memberships
How to do it...
There's more...
Managing project roles
How to do it...
Managing default project role memberships
How to do it...
How it works...
Deactivating a user
How to do it...
Integrating and importing users from LDAP
Getting ready
How to do it...
How it works...
See also
Integrating with LDAP for authentication only
Getting ready
How to do it...
How it works...
Integrating with Atlassian Crowd
Getting ready
How to do it...
See also
Setting up a single sign-on functionality with Crowd
Getting ready
How to do it...
Setting up a single sign-on with Google
Getting ready
How to do it...
Setting up a Windows domain single sign-on
Getting ready
How to do it...
Chapter 5: Jira Security
Granting access to Jira
How to do it...
How it works...
There's more...
Granting Jira System Administrator access
How to do it...
How it works...
Controlling access to a project
Getting ready
How to do it...
How it works...
Controlling access to Jira issue operations
Getting ready
How to do it...
There's more...
Allowing users to control permissions
How to do it...
How it works...
Delegating administrator permissions
How to do it...
How it works...
Restricting access to projects based on reporter permissions
Getting ready
How to do it...
How it works...
There's more...
Setting up password policies
How to do it...
How it works...
There's more...
Capturing electronic signatures for changes
Getting ready
How to do it...
How it works...
Changing the duration of the remember me cookies
Getting ready
How to do it...
How it works...
See also
Changing the default session timeout
Getting ready
How to do it...
How it works...
Chapter 6: Emails and Notifications
Setting up an outgoing mail server
Getting ready
How to do it...
Sending emails to users from Jira
Getting ready
How to do it...
Sending notifications for issue updates
Getting ready
How to do it...
How it works...
There's more...
Sending notifications with custom templates
How to do it...
How it works...
Disabling outgoing notifications
How to do it...
Creating mail handlers to process incoming emails
Getting ready
How to do it...
How it works...
Using email to update Jira issues
Getting ready
How to do it...
How it works...
Setting up a project-specific From email address
How to do it...
Chapter 7: Integrations with Jira
Integrating Jira with Confluence
Getting ready
How to do it...
How it works...
Integrating Jira with other Jira instances
How to do it...
How it works...
Integrating Jira with Bamboo for build management
Getting ready
How to do it...
How it works...
There's more...
Integrating Jira with Bitbucket Server
Getting ready
How to do it...
How it works...
There is more...
Integrating Jira with Bitbucket Cloud and GitHub
Getting ready
How to do it...
How it works...
There's more...
Integrating Jira with Slack
Getting ready
How to do it...
Integrating Jira with Google Drive
Getting ready
How to do it...
How it works...
There's more...
Using Jira webhooks
How to do it...
How it works...
There's more...
Using the Jira REST API
How to do it...
How it works...
There's more...
Chapter 8: Jira Troubleshooting and Administration
Troubleshooting notifications
How to do it...
How it works...
There's more...
Troubleshooting permissions
How to do it...
How it works...
Troubleshooting field configurations
How to do it...
How it works...
Running Jira in safe mode
Getting ready
How to do it...
How it works...
There's more...
Importing data from other issue trackers
How to do it...
How it works...
There's more...
Automating tasks in Jira
Getting ready
How to do it...
How it works...
Running scripts in Jira
Getting ready
How to do it...
How it works...
Switching user sessions in Jira
Getting ready
How to do it...
How it works...
Working with Jira from the command line
Getting ready
How to do it...
How it works...
Viewing Jira logs online
Getting ready
How to do it...
How it works...
Managing shared filters and dashboards
How to do it...
There's more...
Chapter 9: Jira Service Desk
Customizing the look and feel of your support portal
How to do it...
How it works...
Capturing the right information for service requests from your customers
How to do it...
How it works...
Setting up a knowledge base for your customers
How to do it...
How it works...
Collaborating with your internal teams on service requests
How to do it...
How it works...
Tracking and evaluating performance with an SLA
How to do it...
How it works...
Other Books You May Enjoy
Index

Build customized solutions that fulfil your business requirements using the latest features of Jira 8
Key Features
Learn how to customize Jira applications to suit your organizational requirements
Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub
Explore practical recipes for troubleshooting and securing your Jira instances with best practices
Book Description Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk.
The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, the chapter on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA).
By the end of this book, you'll have the skills to extend and customize your Jira implementation effectively.
What you will learn
Learn how to delegate administrator permissions effectively
Gain insights into integrating Jira with Bitbucket Cloud and GitHub
Explore ways to collaborate with your internal teams on service requests
Understand how to add permissions to fields
Learn how to set up SSO with Google
Discover how to copy over configuration settings between Jira instances
Who this book is for This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful.
Table of Contents
Jira Server Administration
Customizing Jira for Your Projects
Jira Workflows
User Management
Jira Security
Emails and Notifications
Integrations with Jira
Jira Troubleshooting and Administration
Jira Service Desk

Build customized solutions that fulfil your business requirements using the latest features of Jira 8 Key Features Learn how to customize Jira applications to suit your organizational requirements Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub Explore practical recipes for troubleshooting and securing your Jira instances with best practices Book Description Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively. What you will learn Learn how to delegate administrator permissions effectively Gain insights into integrating Jira with Bitbucket Cloud and GitHub Explore ways to collaborate with your internal teams on service requests Understand how to add permissions to fields Learn how to set up SSO with Google Discover how to copy over configuration settings between Jira instances Who this book is for This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpf..

2021-04-20