This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager. Special features:• Includes case studies of actual implementations of KM systems, including details such as system architecture • Contains numerous vignettes describing practical applications of KM initiatives at leading firms and governmental organizations • Provides a balanced view of knowledge management, while incorporating benefits and controversial issues, and both technology and social aspects • Extremely current, making extensive use of latest developments in, and examples from, the field of KM • Written by two proficient and recognized researchers in the field of KM.

Becerra-Fernandez, Irma, 1960-; Leidner, D. E. (Dorothy E.)

Becerra-Fernandez, Irma, Leidner, D. E, Leidner, Dorothy

M E Sharpe Inc; M.E. Sharpe

Armonk, N..Y.: M.E. Sharpe

M. E. Sharpe Incorporated

Sharpe Professional

East Gate Book

Advances in management information systems, v. 12, Armonk, N.Y, ©2008

United States, United States of America

March 15, 2008

2, 2008-10-15

2, FR, 2008

xiii, 330 p. : 26 cm
Includes bibliographical references and index
1. On knowledge, knowledge management, and knowledge management systems : an introduction / Irma Becerra-Fernandez and Dorothy Leidner -- Pt. I. A conceptual lens for knowledge management -- 2. Individual, group, and organizational learning : a knowledge management perspective / Irma Becerra-Fernandez and Rajiv Sabherwal -- 3. Knowledge management and organizational culture / Dorothy E. Leidner and Timothy R. Kayworth -- Pt. II. The role of information technology in knowledge management -- 4. Social networks and information technology : evolution and new frontiers / Maryam Alavi and Gerald C. Kane -- 5. The evolution of knowledge management technology : from explicit rules to implicit profiles / Ulrike Schultze -- 6. A four-layer model for information technology support of knowledge management / Matteo Bonifacio, Thomas Franz and Steffen Staab -- Pt. III. The role of knowledge management systems in the organization -- 7. Mobilizing knowledge in a Yu-Gi-Oh! world / Youngjin Yoo -- 8. The impact of computer-mediated communication on knowledge transfer and organizational form / David G. Schwartz and Dov Te'eni -- 9. Moving toward a knowledge management maturity model (K3M) for developing knowledge management strategy and implementation plans / Jay Liebowitz and Tom Beckman -- 10. Building knowledge management systems to improve profits and create loyal users : lessons from the pharmaceutical industry / Alan R. Dennis, Dong-Gil Ko and Paul F. Clay -- 11. Can we learn from our past? : managing knowledge within and across projects / Patrick S. W. Fong -- Pt. IV. Knowledge management and teams within and across organizations -- 12. Managing knowledge in virtual communities within organizations / Naren B. Peddibhotla and Mani R. Subramani -- 13. Dynamic team memory systems : enabling knowledge sharing effectiveness in structurally diverse distributed teams / Ann Majchrzak, Arvind Malhotra and Richard John -- 14. Electronic knowledge networks : processes and structure / Samer Faraj, Molly McLure Wasko and Steven L. Johnson -- 15. Ad hoc interorganizational collaboration : safeguards for balancing sharing and protection of knowledge / Yongsuk Kim, Sirkka L. Jarvenpaa and Ann Majchrzak

2024-07-01